LANGUAGE SPECIALIST (Croatian)

TELUS International is looking for language specialists for a sensitive content annotation project. Please find the details of this opportunity in the following.

Task description: as our language specialist, you will be responsible for,

• Review and categorization of a list of words according to specific guidelines for sensitive content areas (list is text-only; no video/audio/images)*
• Evaluating existing list of terms and conducting research to identify and fill gaps in coverage for sensitive content areas (existing list is text-only; however, research may involve incidental exposure to sources containing both text and image/video/audio)*

NOTE: TELUS International offers a Wellness program (more details below) for project participants due to the sensitive nature of the content involved. This content touches upon sensitive topics such as violence, explicit content, abuse, or minor safety.

Estimated start date: Immediately, this is an ongoing project.

Estimated workload: 10-20 hours per week. Please be aware that, due to the dynamic nature of this project, some tasks are assigned on a first-available, first-assigned basis, and there may be fluctuation in weekly hours and overall duration depending on language, volume, and client priorities.

Project duration: 4-8 weeks, with possibility of extension.

Compensation:

• 16 USD per hour
• Payments are made upon completion of the project through Hyperwallet via TELUS International AI Community Portal.

Requirements:

• Native or near-native speaker of Croatian language
• Over 18 years old.
• Bachelor’s or higher degree with a major in a language-related discipline, such as linguistics, content creation, language teaching, translation, editing, writing, etc.
• Professional proofreading, translation, or editorial skills.
• Background in research and other social sciences (sociology, psychology, political science, or history) is a plus.

Assessment: the following  project-specific consent and tests will be administered as part of the application process:

• Accept the TELUS International Consent for Processing Sensitive Content
• Croatian Language Test
• Qualification Test (in English)

We are committed to implementing processes to ensure your experience is satisfactory and that you have the right resources to support your wellbeing while providing services to TELUS International. As part of these efforts, we have instituted the following after you have signed the Sensitive Content Consent form and passed the Assessment:

1. Paid Mandatory Resilience Training: We have designed a mandatory supplier resilience training program that is expected to take 1-1.5 hours to complete. This training will be issued to those who qualify for the project and the time will be compensated.
2. Access to Support Line 24/7: During the project, you will have access to a toll-free number and a code for a support line. This resource will be available to you 24/7 and provides access to up to 3 visits with a counselor to discuss your wellbeing and your experience on this project. This resource is optional and comes at no cost to you.
3. Work Hours: You are expected to work no more than 20 hours a week on this project. However, if you wish to work additional hours, you may do so on a case-by-case basis.

Application: complete the application by clicking “Apply’ button and completing the process, our team will contact you for next steps if you pass our initial assessment.

If you have any questions or would like more details about this project, please contact us at annotatorsourcing@telusinternational.ai and please include the code “Language Specialist_FY24” in the body of the mail or the subject line.

Requirements:

• Native or near-native speaker of Croatian language
• Over 18 years old.
• Bachelor’s or higher degree with a major in a language-related discipline, such as linguistics, content creation, language teaching, translation, editing, writing, etc.
• Professional proofreading, translation, or editorial skills.
• Background in research and other social sciences (sociology, psychology, political science, or history) is a plus.